Frequently Asked Questions
Everything you need to know about our custom school fashion and fundraising products.
How long does it take to receive our custom printed apparel?
Once your artwork is approved, our standard production time is 7-10 working days. Shipping via our secure courier usually takes an additional 24-48 hours within the UK.
What is your return policy on custom-designed school clothing?
As items are custom-printed with your specific school logo or student artwork, we can only accept returns if the garment is faulty or there is a printing error. We recommend checking our size guides carefully before ordering.
Can we request a sample pack before starting a fundraising project?
Yes, we offer free sample packs that include fabric swatches and examples of our print quality to help your committee or PTA make an informed decision on garment styles.
What payment methods do you accept for school orders?
We accept all major credit and debit cards, PayPal, and official school purchase orders. For registered UK schools, we can also provide 30-day invoicing terms.
Are your garments ethically sourced and sustainable?
Absolutely. We prioritize suppliers who adhere to fair labor practices and offer a range of organic cotton and recycled polyester options to ensure your fundraising is eco-friendly.
Is there a minimum order quantity for hoodies or t-shirts?
To provide the best value for your school's fundraising efforts, we have a minimum order of 12 units per design, though we can accommodate smaller top-up orders upon request.